Daily Archives: August 30, 2004

What email server does this?

I sent out an email to my vtdotnet list this morning – about 250 people.

I have received “back” a copy of the email about 30 times — from me and to me — with this message on the bottom

This email may contain information protected under the Family Educational Rights and Privacy Act (FERPA) or the Health Insurance Portability and Accountability Act (HIPAA). If this email contains confidential and/or privileged health or student information and you are not entitled to access such information under FERPA or HIPAA, federal regulations require that you destroy this email without reviewing it and you may not forward it to anyone.

And they are still coming. All I can think of is that one of the email addresses on my lists is doing this  -but why so many? Or is it a virus somewhere? Anyone know?

Does anyone know an

Tech Support to our families

You *all* know what this is about. Having to answer any computer related question no matter how far it is from what we really do for a living. “My computer is slowing down, should I reformat the hard drive?”, “popups popups everywhere!”, “I just deleted *all* of the pictures from your sister’s wedding. What do I do?”

One solution I had thought of was to partner with another geek and trade family tech support – so when your father calls and he’s mad at his computer, you won’t take it personally.

Leon Bambrick (SecretGeek) and Scott Hanselman have a much better, pro-active idea. Which is to take ownership of your families backup, virus protection etc. plans – really by just reminding them periodically. Sounds easy enough. Check it out.