Crystal Reports.NET Developer Zone

You probably know that Crystal was bought by Business Objects last year. Crystal is a great product with a horrible support reputation. That’s not about individual support people (I spoke with an awesome one last night) but just an overall problem. I have suffered plenty as well. I will never get past the experience of upgrading from 6.0 to 8.0 and how it horribly shattered many of my client applications and the deployment nightmares I went through (and my famous $500 phone bill for calling the free support line in Canada). And still, when I do have a problem, I sometimes cannot find the solution to it (granted at this point I have wierd problems, but still….)

But they are really trying. Now they have a .NET Developer Zone. It’s still a work in progress, but the more we use it, the better it will get.

I know that we all want it to be a good resource. So use it and if you don’t like it, let them know about it. Let them know what they can do to make it good so that we don’t roll our eyes when talking about Crystal Reports.

This is the tool I have used for years and am still using it even though I do keep looking over at ActiveReports and SQL Reporting Services. The hook for me is I know how to use Crystal. I only run into trouble once in a while, but I just don’t wnat to have to spend 4 hours researching a problem and still not come up with a solution.



Posted from BLInk!

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