Tech Support to our families

You *all* know what this is about. Having to answer any computer related question no matter how far it is from what we really do for a living. “My computer is slowing down, should I reformat the hard drive?”, “popups popups everywhere!”, “I just deleted *all* of the pictures from your sister’s wedding. What do I do?”

One solution I had thought of was to partner with another geek and trade family tech support – so when your father calls and he’s mad at his computer, you won’t take it personally.

Leon Bambrick (SecretGeek) and Scott Hanselman have a much better, pro-active idea. Which is to take ownership of your families backup, virus protection etc. plans – really by just reminding them periodically. Sounds easy enough. Check it out.

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